One ui 6 not yet available on my s23 device

[babyboi]

I bought the device in Nigeria since last year,  I've not received an update yet

[lminvti]

Hi @babyboi and warm welcome 👋

Try using smartswitch on your PC.
https://www.samsung.com/ae/support/mobile-devices/how-to-update-software-using-smart-switch/

As your phone is from different region and now if you live in UK that's the reason why you have not received updates.

[babyboi]

I have done that though, no available update.

Won't samsung be shipping updates to Africa?

[lminvti]

So device was bought from the same region you live now? Or you bought in Nigeria and now live in other country?

[babyboi]

I live in Nigeria, and bought it in Nigeria

[lminvti]

Was it directly from Samsung or second hand?

[BandOfBrothers]

@babyboi if you have a Samsung Experience Store there they might be able to help. 

Another troubleshooting step is to insert another networks sim card in the phobe which might instigate a software update. 

If i can be of any further help please don't hesitate to ask  😎 

[babyboi]

A new device

[Piper123]

Many devices bought in Nigeria actually come from the US region.

We see this issue a lot. Devices imported and no longer in the correct region and updates hard to come by.

SmartSwitch is usually the answer.

[babyboi]

I tried the smartswitch it didn't work