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One UI 6 Issues

(Topic created on: 12-12-2023 03:02 AM)
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PaulC59
Troubleshooter
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Just wondering if anyone else has noticed any negative issues since the One UI 6 update?

Main changes I have noticed as follows, I'll update as and when I come across any more

Battery
Battery drains much quicker
Fast charge has stopped working on non Samsung chargers

Browsing
Getting a lot of errors loading webpages or blank pages and some dead links in pages. My default was Chrome so I changed it to Samsung Internet but no improvement

Networking
My signal strength seems lower and the phone has more issues connecting to certain Bluetooth devices e.g sumup card reader etc ad-hoc i.e occasionally it's ok

I've noticed maintaining network connections as an issue a while ago even on the S22u but lower network strength is recent as the signal was always stronger on the S23u compared to others

I've given up on the NFC with my sumup app i.e scanning the card on the phone instead of the card reader. This was a really useful feature and worked flawlessly for a while but since a few updates is very rarely successful and returns errors reading card which gets embarrassing when stood with a client also with the S23u you need to reconnect the card reader quite frequently as the phone stops finding the reader. This never happened with the A54 5g I was running side by side with the S23u with the same software set up and reinforces suspicions around the S23u network connection consistency

Notifications
I did have a period of notifications just disappearing when you click to read them but been ok for a while

Apps
I have noticed apps sometimes close unexpectedly when changing focus to another app but not all apps e.g happens a lot when in settings but other apps seem to be ok

I've noticed a lot more apps continue running in background after they have been closed. It used to be one or two and since the update it seems to average 5 or 6

Camera
When editing photos (Cropping) there is an irritating delay between adjustments which if you don't wait between adjustments causes you to move the image and have to start over, really irritating 

There are probably other little niddles I haven't noticed yet or forgot as I'm often out and about when I notice.

I've already done the cache wipe, reset networks etc

I recently got an A54 5g to try out for a work phone which seems to out perform my S23u on the basic stuff such as maintaining network and connecting to devices etc, which suggests to me that the extra functions and components in high end phones may cause additional challenges

I personally think the update process itself causes issues. I say this because whenever I get a new phone or do a factory reset regardless as to the software version the phones usually run like a dream and the glitches only tend to start as the OS or certain apps update. I wonder if the bug testers are testing updates on fresh installs only so may be missing some updating errors/glitches

I certainly don't intend doing a factory reset and fresh app installs after every OS update, that would be a nightmare as it's a major undertaking

Just some things I've noticed and thoughts
142 REPLIES 142
Nikki5594
Apprentice
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I have the S22+, since the update Google Messages will only intermittently work (RCS Messaging was great beforehand), my mobile signal strength is worse, I have latency issues with the touch screen, and apps seem to freeze frequently. I've reset my phone back to factory settings twice, and even went into the bios and reset my phone. It's annoying. 

Segfejkalapacshohooo
First Poster
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Don't Update your phone, we Don't Noneed any update ( and your hole phone will be nice and smooth running!!!!!
cg977
Apprentice
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I manage to sort my issues by entering in recovery mode (you need to search only for the procedure for your Samsung model) and then selecting Wipe Cache Partition. All sorted now. Hope it stays this way!

 

Nikki5594
Apprentice
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Holy cow, that seems to have worked!! Fingers crossed that this fix stays. Hopefully they run an update soon, bc my phone is struggling for easy tasks. I can feel the heat through my case! 

Nikki5594
Apprentice
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Sadly, it didn't last for long. I missed 2 phone calls, a voicemail, and stopped being able to RCS text once I got home. 

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MC91
Explorer
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Hello,

as others here I'm currently (not)happy owner of the regular S23. I bought the phone 3 months ago and it was working fine, I did the update in December, still fine, till last week when I came back from abroad (but this can be also a coincidance). I started to notice resets of the SIM cards (I use dual SIM). By that I mean that when doing anything the signal goes completely off and comes back immidiately after a second. There is no any pattern when it happens. I'm sitting still, the signal bars are on one card full (I use 3G on this one), on a second one there are 2 bars. Did anyone noticed anything likes this? Do you think it is a software issue, or most likely hardware? I reset network settings, wiped cache, cleaned physically both SIM cards - nothing helped. I contacted Samsung and they told me to send the phone to the service but for now I'm not the biggest fan of this idea as I need the phone on a daily basis. I cannot believe that such an expensive phones have issues with basic things like keeping a signal. 

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MC91
Explorer
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Hello,

as others here I'm currently (not)happy owner of the regular S23. I bought the phone 3 months ago and it was working fine, I did the update in December, still fine, till last week when I came back from abroad (but this can be also a coincidance). I started to notice resets of the SIM cards (I use dual SIM). By that I mean that when doing anything the signal goes completely off and comes back immidiately after a second. There is no any pattern when it happens. I'm sitting still, the signal bars are on one card full (I use 3G on this one), on a second one there are 2 bars. Did anyone noticed anything likes this? Do you think it is a software issue, or most likely hardware? I reset network settings, wiped cache, cleaned physically both SIM cards - nothing helped. I contacted Samsung and they told me to send the phone to the service but for now I'm not the biggest fan of this idea as I need the phone on a daily basis. I cannot believe that such an expensive phones have issues with basic things like keeping a signal. 

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PaulC59
Troubleshooter
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Try swiping sideways as there is more than one home screen so you could be on a screen with no icons on it? Just a thought
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MertGoz
First Poster
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Ever since I updated 2 days ago. My lock button has become extremely hot. I can't seem to get to the bottom of it? When the phone is off, the button becomes cold. As soon as switch it back on it gets really hot. It can't be safe?

If anyone else has had this issue, please advise 🙏🏼

(Samsung M53 5G)
PaulC59
Troubleshooter
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Your better having it checked at a service centre as it sounds like it could be a faulty battery
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