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One UI 6 Issues

(Topic created on: 12-12-2023 02:34 PM)
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PaulC59
Troubleshooter
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Just wondering if anyone else has noticed any negative issues since the One UI 6 update?

Main changes I have noticed as follows, I'll update as and when I come across any more

Battery
Battery drains much quicker
Fast charge has stopped working on non Samsung chargers

Browsing
Getting a lot of errors loading webpages or blank pages and some dead links in pages. My default was Chrome so I changed it to Samsung Internet but no improvement

Networking
My signal strength seems lower and the phone has more issues connecting to certain Bluetooth devices e.g sumup card reader etc ad-hoc i.e occasionally it's ok

I've noticed maintaining network connections as an issue a while ago even on the S22u but lower network strength is recent as the signal was always stronger on the S23u compared to others

I've given up on the NFC with my sumup app i.e scanning the card on the phone instead of the card reader. This was a really useful feature and worked flawlessly for a while but since a few updates is very rarely successful and returns errors reading card which gets embarrassing when stood with a client also with the S23u you need to reconnect the card reader quite frequently as the phone stops finding the reader. This never happened with the A54 5g I was running side by side with the S23u with the same software set up and reinforces suspicions around the S23u network connection consistency

Notifications
I did have a period of notifications just disappearing when you click to read them but been ok for a while

Apps
I have noticed apps sometimes close unexpectedly when changing focus to another app but not all apps e.g happens a lot when in settings but other apps seem to be ok

I've noticed a lot more apps continue running in background after they have been closed. It used to be one or two and since the update it seems to average 5 or 6

Camera
When editing photos (Cropping) there is an irritating delay between adjustments which if you don't wait between adjustments causes you to move the image and have to start over, really irritating 

There are probably other little niddles I haven't noticed yet or forgot as I'm often out and about when I notice.

I've already done the cache wipe, reset networks etc

I recently got an A54 5g to try out for a work phone which seems to out perform my S23u on the basic stuff such as maintaining network and connecting to devices etc, which suggests to me that the extra functions and components in high end phones may cause additional challenges

I personally think the update process itself causes issues. I say this because whenever I get a new phone or do a factory reset regardless as to the software version the phones usually run like a dream and the glitches only tend to start as the OS or certain apps update. I wonder if the bug testers are testing updates on fresh installs only so may be missing some updating errors/glitches

I certainly don't intend doing a factory reset and fresh app installs after every OS update, that would be a nightmare as it's a major undertaking

Just some things I've noticed and thoughts
142 REPLIES 142
BandOfBrothers
Samsung Members Star ★★
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Hi @PaulC59 

My phone is on the latest software update too and I've not experienced any of the issues you are unfortunately experiencing. 

The only issue I can't mirror is the use of non original Samsung chargers for fast charging as all mine are original Samsung options. 

I appreciate you've tried clearing the phone's System Partition Cache Files Section and a Network reset but it may also be worth just trying Safe Mode too. 

And run the phone's built in Diagnostic Tool found in your Samsung Members App. 

I appreciate your also not keen on a Factory Reset but it may be your next step. 

It's always worth sending feedback via your Samsung Members App too. 

If I can be of any further help then please don't hesitate. Take care.  😎 

 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Lord_Shiva
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That's called, boys we at Samsung can do what like because you lot not going anywhere. So there
JustMarky
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My s22 ultra is on UI 6 and the WiFi no longer works. If I turn wifi on the phone will go into a reboot loop for 15-20 minutes. Safe mode produces the same issue, I've never had an issue with this phone before the November update to ui 6. Hope it's fixed very soon
JustMarky
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Tried all of this, a factory reset will result in not being able to set up the phone past the WiFi stage from other posts I have read, as there is a system bug within ui 6 on many s22 ultra models. Samsung needs to acknowledge this issue and look at the logs we are sending through this app!
Bigtasty65
Big Cheese
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I must be really lucky, as I've noticed no problems at all since the update.
AshtabS9Ultra
Mastermind
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On my s23 ultra I have no bugs at all. On the tab s9 ultra there is a few minor bugs my is mainly with the now playing bar in notifications it won't update what song your playing but that's about it really
PaulC59
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Try resetting just the network settings rather than a full reset it usually helps with network problems
JustMarky
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Done this, no luck
PaulC59
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It sounds like more than a glitch if WIFI is switched on and not working. Maybe the phone thinks it's in airplane mode or a security setting is blocking WIFI. I would suggest popping into a Samsung store or authorised service centre e.g EE shops and ask them to factory reset your phone for you
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