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No text message notification

(Topic created on: 09-09-2024 10:55 AM)
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Bumpkin
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‎09-09-2024 10:55 AM

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My mum has noticed when a text message has been sent, no notification is coming through, checked all settings and nothing. Any suggestions please. Thanks
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Obsydian
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‎09-09-2024 02:07 PM

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If its Samsung SMS, then you have checked the notifications, if all ok, then is Do not disturb on ?

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Tourbillon De La Vie
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‎09-09-2024 02:09 PM - last edited ‎09-09-2024 02:09 PM

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What messaging app? I don't recall any messaging app that does notify on send 

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Bumpkin
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‎09-09-2024 03:40 PM

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In response to Obsydian
Yes apparently she's checked all of the above.
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Bumpkin
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‎09-09-2024 03:41 PM

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Just a normal SMS message. No notification icon appears like it use to.
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JAMES4578
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‎09-09-2024 04:41 PM - last edited ‎09-09-2024 04:42 PM

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@Bumpkin  Has your Mum definitely checked  Settings-More Settings-Text Messages- ensure Show When Delivered is Toggled on.  If so and still issue could try clearing cache Messages app  and if still problem try clearing the cache partition:

1. Turn off the device.
2. Connect To Computer , other Device or TV USB, Press and hold the Volume Up key and then press and hold the Power key
3. When the Android logo displays, release both keys.
4. Wait until the Android system recovery menu options appear.
5. Press the Volume down key several times to highlight wipe cache partition.
6. Press Power key to select.
7. Press the Volume down key to highlight yes, them and press the Power key to select.
8. When the wipe cache partition is complete, Reboot system now is highlighted.
9. Press the Power key to restart the device.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


Bumpkin
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‎09-09-2024 08:18 PM

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Thank you for your detailed response, I will run through this with her.