13-06-2023
11:49 AM
- last edited
13-06-2023
12:11 PM
by
AntS
) in
Hi. I have the Samsung S21 ultra and have recently purchased the S23 ultra. Can someone guide me through, when to remove sim and how to transfer all apps etc?
13-06-2023 11:56 AM
13-06-2023 12:01 PM - last edited 13-06-2023 12:46 PM
13-06-2023 01:27 PM
There are a few ways to achieve this.
Personally I back up to Samsung Cloud in the original phone and then when setting up the new phone you can use that back up to put your apps and information onto the new phone.
If I can be of any further help then please don't hesitate. Take care. 😎
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
13-06-2023 05:21 PM - last edited 13-06-2023 05:37 PM
A matter of personal preference but whilst transferring via Smart Switch has been fine for many some Members have reported issues, backing up and restoring via Samsung Cloud is worth considering. In any case as has been mentioned Whatsapp needs to backed up in the Apps own settings, will not work via Smart Switch as the messages are encrypted and you may well have some important ones which are needed. Some useful advice a few of us posted in the link @Fiona26 shared.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
14-06-2023 10:10 AM - last edited 14-06-2023 04:47 PM
I buy a new phone every year and have gotten pretty good with transferring information between phones. I recently sold my S22 Ultra to a friend and passed on the following tips to him (since he was a tad leary) ...
Have your log on information for your Google Account, your Samsung account, and MicroSoft account on hand.
On your old phone - Backup WhatsApp (three dots, Settings, Chats, backup). There always seems to be problems transferring this app.
Be sure your Google Backup is current, go into Settings / Accounts and Backups before you use Smart Switch.
Install Smart Switch if it's not already installed.
Move SIM to new phone.
Start the transfer (Smart Switch), make sure both phones are well charged and that there's a good WiFi connection. You could also use a cable but my experience with my WiFi is excellent.
It might also be a good idea to take a few screen shots of your icon placement, etc., before transferring information.
14-06-2023 10:27 PM
Be sure to follow-up and let us know how it went.
29-04-2024 05:12 PM
would a sim from a s20fe work in a s23 ultra? in case I need a new sim should I do the smart switch first ? thanks for the help!