New phone - Can someone guide me through, when to remove sim and how to transfer all apps etc?

[Members_6ONcNQg]

Hi. I have the Samsung S21 ultra and have recently purchased the S23 ultra. Can someone guide me through, when to remove sim and how to transfer all apps etc?

[nowdeleted]

You can transfer all info if you have smart switch installed on both phones. Just follow the instructions
I did my transfer over WiFi.

[Fiona26]

First thing to do is turn of chat features from old device before removing your sim. Put your sim into new device before powering your new device on. Set up the phone and update all apps from store's. Check for software update. You can use cloud backup or use smartswitch to transfer everything over from your old device to your new one. Just download smartswitch to both devices. I recommend downloading apps from the playstore and galaxy store and not copying apps over. What's app needs to be backed up in the what's app settings. Then just copy over data from old to new that you want.

https://eu.community.samsung.com/t5/galaxy-s23-series/tips-amp-tricks-for-setting-up-s23-series-phon...

[BandOfBrothers]

Hi @Members_6ONcNQg 

There are a few ways to achieve this.

Personally I back up to Samsung Cloud in the original phone and then when setting up the new phone you can use that back up to put your apps and information onto the new phone. 

If I can be of any further help then please don't hesitate. Take care.  😎 

[JAMES4578]

A matter  of personal preference but whilst transferring  via Smart Switch has been fine for many some Members have reported issues, backing up and restoring via Samsung Cloud is worth  considering.  In any case as has been mentioned  Whatsapp needs to backed up in the Apps own settings, will not work via Smart Switch as the messages  are encrypted and you may  well have some important ones which are needed. Some useful  advice a few of us posted in the link @Fiona26   shared.

[davehorne]

I buy a new phone every year and have gotten pretty good with transferring information between phones.  I recently sold my S22 Ultra to a friend and passed on the following tips to him (since he was a tad leary) ...

Have your log on information for your Google Account, your Samsung account, and MicroSoft account on hand.

On your old phone - Backup WhatsApp (three dots, Settings, Chats, backup). There always seems to be problems transferring this app. 

Be sure your Google Backup is current, go into Settings / Accounts and Backups before you use Smart Switch.

Install Smart Switch if it's not already installed.

Move SIM to new phone.

Start the transfer (Smart Switch), make sure both phones are well charged and that there's a good WiFi connection.  You could also use a cable but my experience with my WiFi is excellent. 

It might also be a good idea to take a few screen shots of your icon placement, etc., before transferring information.  

[davehorne]

Be sure to follow-up and let us know how it went. 

[debbie d]

would a sim from a s20fe work in a s23 ultra?  in case I need a new sim should I do the smart switch first  ? thanks for the help!

[LowTech]

What if old sim doesn't fit new phone? What's  the sequence then?

[LaJollaRobert]

Hi I’m a new Samsung owner and new here. Can you please help direct me on how I can transfer my photos from my IPhone 6 s plus to my Galaxy 15.  I read that I have to get a USB-C to lightening cable …and follow the directions such as to turn on the smart switch on my Galaxy 15 ( I don’t have that on my old iPhone 6sPlus) I read that I have to take out my SIM card before transferring the photos? I have SIM cards in both phones so I don’t understand which SIM cards do I remove and when do I remove it?

can you please you please help me. I also read I might need a 20w adapter??

thank you very much 

LaJollaRobert 😊