Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Moisturiser detection comes up and won't charge after update.

(Topic created on: 02-04-2024 11:33 AM)
364 Views
steveho1984
Apprentice
Options
Hi

I had the update on my s23 yesterday morning and since then my phone won't charge with the USB as it says moisturiser detection. It's not been near moisturiser?
0 Likes
7 REPLIES 7
Tourbillon De La Vie
Samsung Members Star ★
Options

Clean the charging port, maybe blow it with some air gently. It could some accumulated flaff 

steveho1984
Apprentice
Options
Thanks, I have tried that and still no joy
0 Likes
steveho1984
Apprentice
Options
I have reset my phone and it still doing the same
0 Likes
Tourbillon De La Vie
Samsung Members Star ★
Options

Get in contact with Samsung tech support next 

steveho1984
Apprentice
Options
I'm on the phone with them now lol
Members_B5ZSt0v
First Poster
Options

I have the exact same problem after the UI update last night USB stopped working... On Samsung support, I learned that I have to reset the phone to factory settings, which I don't want. So i must wait for next update... 

0 Likes