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Moisturiser detection comes up and won't charge after update.

(Topic created on: 02-04-2024 11:33 AM)
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steveho1984
Apprentice
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Hi

I had the update on my s23 yesterday morning and since then my phone won't charge with the USB as it says moisturiser detection. It's not been near moisturiser?
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7 REPLIES 7
Tourbillon De La Vie
Samsung Members Star ★
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Clean the charging port, maybe blow it with some air gently. It could some accumulated flaff 

steveho1984
Apprentice
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Thanks, I have tried that and still no joy
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steveho1984
Apprentice
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I have reset my phone and it still doing the same
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Tourbillon De La Vie
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Get in contact with Samsung tech support next 

steveho1984
Apprentice
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I'm on the phone with them now lol
Members_B5ZSt0v
First Poster
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I have the exact same problem after the UI update last night USB stopped working... On Samsung support, I learned that I have to reset the phone to factory settings, which I don't want. So i must wait for next update... 

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