Mobile Data is not working after the recent update.

[jerry_j]

Hey Guys,

I am using S23 Ultra, everything was going smooth until I did the October 2024 security patch update. After which, the mobile data has begun not to work properly. It is showing me 4G+ sign on top as usual, and if I connect my phone to my laptop via mobile hotspot, my laptop gets to access internet and do stuff. It is just WhatsApp that is working fine on my phone where I am getting messages and being able to send messages and do video calls as well, rest all apps are not working at all, not even Google.

Can somebody give me a solution?

[Pratik2]

Hey Folks, I had the same issue, and I was able to resolve this issue by getting new Access point names from my service provided (Tesco), it immediately resolved the issue.

[Pratik2]

You'll basically need to install new settings for your internet is what I want to say.

[jerry_j · Accepted solution]

Guys, if anyone is still having this issue, then try going to Settings->Access Point Names-> "Click on the Service Provider"(for me it was Tesco Mobile Internet)-> Proxy-> if any text is typed in, remove and set it empty. Hope this will work for you all 😃

[darkangel6]

I'm having exactly the same issue. Done everything to troubleshoot, the issue is still occurring. Just no Internet connection. Tried a different sim with data, worked for four days, now saying no Internet connection. I've even inconveniently done a factory reset. Samsung seem to think my phone needs to be sent in for a repair. So close to Christmas, not willing to send me a replacement phone. All after the latest update. I have mental health issues and everything is done via Internet. This is affecting me. Works after midnight till about 5am though. I'm seriously not impressed at all.

[jerry_j]

try going to Settings->Access Point Names-> "Click on the Service Provider"(for me it was Tesco Mobile Internet)-> Proxy-> if any text is typed in, remove and set it empty. Did you tried this?