Line in 1x mode Samsung S23 Ultra

[Santi0508]

Is there someone who experienced this problem?? How you resolve it? This line appears in 1x mode only. Not in Selfie cam . 6 and 10

 

[gyakuzuki]

I'd return that. It looks like a sensor fault or damage.

The reason it doesn't display on other zoom levels is because they use different lenses.

I take it there isn't any kind of crack on one of the lenses?

[Aronovic · Accepted solution]

Try a software reset. Very noisy image too.

[Santi0508]

No crack at all. The line disappear if its i take photos horizontal and the focus enhancer is on. 

[Santi0508]

Did the reset but still have the same problem. 

[gyakuzuki]

That's because focus enhancer uses the 10x lens

You have a sensor fault. Return it.

[MadalinK]

I suggest you take it to a Samsung Experience Store, that looks awful.