Instagram story issue

Arz597 · ‎06-08-2023

Hi All,

Any one have any issues with instgram story section ?.

When i try to view multiple stories posted by a person and everytime when i try to skip to the next post it will get stuck.

BandOfBrothers · ‎06-08-2023

Does this happen all the time or occasionally @Arz597

I'm wondering if this is connection issues or tje app could do with it's cache clearing via Settings > Apps > Instagram > Storage > Clear Cache .

Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Arz597 · ‎06-08-2023

it happens all time and app is up to date and tried clear cache still no luck

BandOfBrothers · ‎06-08-2023

OK @Arz597

Does this happen on Wi-Fi and mobile data connection 🤔

Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

BandOfBrothers · ‎06-08-2023

Might be helpful looking at > https://www.alphr.com/instagram-stories-keep-freezing/

And just as a troubleshooting step try changing your refresh rate in the phone's settings.

It might also be worth checking in with the app developer.

Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "