How do I access Samsung wallet on my S23 ultra mobile phone.

[MistyLee]

How do I access Samsung wallet on my S23 ultra mobile phone.

Apparently Samsung pay is not compatible with my S23 ultra.

[lminvti]

Hi there 👋, and welcome.
Do you have error or could you provide some screen shot of what's going on ?
It could be due to your region if your Samsung account or your phone is in different region then you live you might want to change region on samaung account in order to use samsung pay.
You could find more information in existing thread on here: https://eu.community.samsung.com/t5/mobile-apps-services/change-samsung-pay-location/td-p/277617?src...

[MistyLee]

I try to down the app Samsung Wallet (Samsung pay) then it advises Samsung pay isn't supported. Please see attached screenshots? Can you help further?

[lminvti]

Dont use play store use galaxy store as its samsungs system app

[Piper123]

You may be better using the galaxy store instead of Google store for this.

However it should already be on your device by default.

[Piper123]

Hey there and welcome to the Samsung UK and EU Community Customer to Customer Forum

May I please ask, where did you get your device from and which country are you in?

This suggests your device may be out of region.....

[lminvti]

Yes like I mentioned its samsungs system app so it will be available on galaxy store

[MistyLee]

Unfortunately there is no Samsung Wallet in my Galaxy store to access it. Can you please help further

[lminvti]

Where did you bought phone from ? And are you living in same country/ region where phone was purchased it might be like I've mentionedin my first comment it might be due to region. There's more information on here https://eu.community.samsung.com/t5/mobile-apps-services/change-samsung-pay-location/td-p/277617?src...

[MistyLee]

How do I check or change the region?