Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Google pay

(Topic created on: 25-11-2024 10:24 PM)
227 Views
joasia93x
First Poster
Options
After the last system update I'm not able to pay with my phone by using Google pay. Do you have any idea how to fix it? 
0 Likes
8 REPLIES 8
Piper123
Samsung Members Star ★
Options
Hey there and welcome to the Samsung UK and EU Community Customer to Customer Forum

Sorry to hear of your issues with Google Pay.

Please clear cache from the app then restart your device to see if that resolves your issue.
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.
Piper123
Samsung Members Star ★
Options
If that doesn't work, delete the app then reinstall. You'll have to reinstall your cards too doing this.
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.
Keithy
Voyager
Options
If you be installed beta you won't be able to use it I found this out last year after using beta
Tourbillon De La Vie
Samsung Members Star ★
Options

Unable to pay how? What happens, any error message 

BandOfBrothers
MegaStar
Options

Hello @joasia93x and may I extend a Warm Welcome to the Samsung Community Forum 👋 

Some really good troubleshooting steps provided by the members here 👏 

On top of those already given you could try a broadsworded approach via > Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

If you perform a forum search you may find existing threads with some further help or guidence within.  

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

0 Likes
Piper123
Samsung Members Star ★
Options
There aren't any current betas in progress on S23 Series in UK / EU.

OP has stated that this only started after last update, was working before....
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.
0 Likes
TechZilla
Samsung Members Star ★
Options
Something no one else has mentioned, sometimes Google pay stops working because of security issues, so a firmware update can cause this resulting in Google having to update the pay app. Have you checked if there's an update for the app?
TechZilla - Samsung Members Star
0 Likes
maodaa
Voyager
Options
After a recent software update, if you are having issues with Google Pay functionality, it's because of you in most cases. This problem appears to be a direct result of altering the CSC code to circumvent call record regulations.
0 Likes