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Getting free FE earbuds after upgrade

(Topic created on: 15-04-2024 07:42 AM)
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BigDiggerAl
First Poster

‎15-04-2024 07:42 AM

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I recently upgraded to an S23 FE (an absolutely superb phone) and was told I can clam a free set of earbuds. On the claims page however it asks for a receipt. O have no receipt just a new device plan. What can I do?
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2 REPLIES 2
rogersdave77
Troubleshooter

‎15-04-2024 11:10 AM

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Did you not receive an invoice when the phone was delivered? That is you receipt and all details required to claim are on there
Piper123
Samsung Members Star ★

‎15-04-2024 12:25 PM

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Your retailer can provide you a receipt which you can then upload.
S24 Ultra
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