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galaxy S23 ultra Stuck after 6.1 update.

(Topic created on: 29-03-2024 03:08 PM)
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Members_Ykz94eI
Journeyman
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My s23 ultra got stuck after the updat from 6.0 to 6.1

it says welcome to one ui 6.1

i click continue then again next page

then i have black screen and i cannot continue..... 

i can restart phone bud then it all starts over...

 

 

13 REPLIES 13
qwe21
First Poster
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Safemode worked for me. Thanks for the help.

Just adding how to start safe mode for others.

  • Press your phone's power button to restart phone.
  • When the animation starts, press and hold your phone's volume down button. Keep holding it until the animation ends and your phone starts in safe mode.
  • You'll see "Safe mode" at the bottom of your screen.
  • Try Welcome to One UI screen, it won't show blank screen anymore.
  • Restart again to normal mode.
 
MisakaSan
First Poster
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Hello, i have a solution, first with data mobile Will not work only with wifi conected, for some reason wen you restart did not conect wify automátically, Just Block screen when you Will unblock press call emergency, press 911 or a number emergency this for some reason activate wifi conection, and if you are where you ocassionally use wifi, the wifi now Will connect automátically and go to the update and you Will see the 3th page now. This is what i need to do to fix it 

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Katie20
First Poster
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Thank you so much, this helped me out a lot and fixed it straight away. 

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Winnieblade
First Poster
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Thank you. This worked perfectly the first time.  👍

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