29-03-2024 03:08 PM - last edited 29-03-2024 03:42 PM
My s23 ultra got stuck after the updat from 6.0 to 6.1
it says welcome to one ui 6.1
i click continue then again next page
then i have black screen and i cannot continue.....
i can restart phone bud then it all starts over...
29-03-2024 03:09 PM
Try wiping the phone cache and try again
29-03-2024 03:16 PM
thank you for your fast reply,
i just tried it bud the problem is still there.
29-03-2024 03:55 PM
Are you able to boot into safe mode?
30-03-2024 06:15 PM
same issue for me..can anyone suggest the solution
30-03-2024 07:41 PM
start in safemode and then reboot normally..it solved my issue
a month ago
a month ago
Hello. Same problem and I cant do safe mode boot. What is solution?
a month ago
After the update, my public WLAN connection didn't work and I had also a black screen. I had to connect to another, already on my handy existing WLAN, and than it worked. So for me, I had to make sure that the handy is connected to the internet.
4 weeks ago
How can we do that? I got the same issue