03-02-2024 04:47 PM - last edited 13-12-2024 08:45 AM
Hey guys. I got my S23 about 6 months ago. I use it mainly for recording videos overhead of books and similar type things. My old phones that I had previously worked fine for this, but the specs on the camera have improved drastically so I was pretty excited.
Anyway when I started filming with the phone, it seems to have lots of weird issues that are a little tricky to explain but I think they are related to the focus.
For example, when a book is in shot and I move it at all, even slightly, or turn the page, it managed to keep the book in focus ( sort of ) but the background goes really shaky and distorted. It also looks like my camera is not still, and is shaking whenever there is movement.
I have spoken to samsung to try and fix the issue multiple times, sent the phone back for repair, done updates, factory resets, safe modes and various tests, cleaned lenses etc nothing effects it. Even when I record in pro / manual mode which is not ideal for me, the background still goes distorted. They have been incredible unhelpful and it has ended up being a really stressful frustrating and time consuming experience with none of the people at Samsung even being able to understand the issue.
I assume it's a hardware issue but wanted to check has anyone else got this issue or is it just me?
Aside from that the focus seems quite unreliable compared to the older models too. Thanks in advance
Update: seems from the comments that a lot of other people are experience the same issues, but the people noticing it are mainly like me who bought the phones to record youtube content and similar. So far it doesn't look like anyone has found any way to improve or fix this and Samsung doesn't seem to acknowledge it. I'm absolutely devastated about it.
07-02-2025 11:08 AM
Using "MotionCam Pro", and turning off the OIS through that (because there is no other way to turn off OIS and I think that's the main issue) resolves this problem. At least for me, that's how I was able to record and not have this issue anymore. It is still very frustrating though of course!
07-02-2025 11:09 AM
I had a really professional lighting setup, well lit, but that didn't solve it, so I don't think that's the issue. Using "MotionCam Pro" and turning off the OIS through that (because there is no other way to turn off OIS and I think that's the main issue) resolves this problem. At least for me, that's how I was able to record and not have this issue anymore. It is still very frustrating though of course!
07-02-2025 11:10 AM
Using "MotionCam Pro", and turning off the OIS through that (because there is no other way to turn off OIS and I think that's the main issue) resolves this problem. At least for me, that's how I was able to record, and not have this issue anymore. It is still very frustrating though of course!
13-02-2025 10:16 PM
Thx for this possible solution, but didn't worked for me! The problem continue, unfortunately.
13-02-2025 10:18 PM
Still no solution! Even trying apps like "MotionCam Pro".