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does anyone else have focus issues when recording videos with the s23

(Topic created on: 03-02-2024 04:47 PM)
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Tomdelongste92
Apprentice
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Hey guys. I got my S23 about 6 months ago. I use it mainly for recording videos overhead of books and similar type things. My old phones that I had previously worked fine for this, but the specs on the camera have improved drastically so I was pretty excited. 
Anyway when I started filming with the phone, it seems to have lots of weird issues that are a little tricky to explain but I think they are related to the focus. 
For example, when a book is in shot and I move it at all, even slightly, or turn the page, it managed to keep the book in focus ( sort of ) but the background goes really shaky and distorted. It also looks like my camera is not still, and is shaking whenever there is movement.

I have spoken to samsung to try and fix the issue multiple times, done updates, factory resets, safe modes and various tests, cleaned lenses etc nothing effects it. Even when I record in pro / manual mode which is not ideal for me, the background still goes distorted. I assume it's a hardware issue but wanted to check has anyone else got this issue or is it just me?

Aside from that the focus seems quite unreliable compared to the older models too. Thanks in advance

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5 REPLIES 5
Oivalf
First Poster
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Hi there! Same tedious issue! Hope someone could fix it because it's terrible to work with that distortion. No matter what I change in the settings.

Tomdelongste92
Apprentice
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As much as that sucks, I am really glad it's not just me, it's been driving me insane and as far as I am aware I tried everything, including sending it back to be checked, but they had no idea what I was talking about. At least I know it's the phone / hardware, but that doesn't really help or give me much faith that it can be fixed then. Hopefully others will find this post and help if possible

zimzum
Student
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Have you found a solution to this? If I am recording a human subject and the person moves at all, the person stays perfectly in focus , but the walls and the flooring move in all different directions. This is rediculous for a $800 dollar cell phone and I would never have purchased it if I knew this was going to happen.

Its very strange how none of the online reviews ever mention this problem, makes you wonder who is actually writing them.

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Tomdelongste92
Apprentice
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Unfortunately I haven't found any fix, but I had pretty much stopped trying at the time I posted this, as this post was sort of my last resort with it, I was really hoping someone else would be able to help ha. I was tempted to send my phone off to samsung, but I tried that initially with the company I bought it from, and they couldn't see / didn't understand the issue and I'm just not sure I can be bothered going through it all again for them to likely not understand the issue - it seems if you haven't noticed it, or depending what type of things you are filming, you wouldn't pick up on it or understand what the issue is. It definitely sounds like your issue is exactly the same as mine, which as mentioned, for me is a problem for my 'birds eye view' videos I record for YouTube. 
I am still really frustrated about it and how much money and time I have already wasted on this phone and issue. Currently I have to use my partners old phone for recording my videos, which is not ideal at all, and really shouldn't be necessary either to be honest.

I am glad to know it's not just me though. I think it is probably a hard ware fault in the design, it's like it's trying to focus so much on one area, that everything else just cannot stay in focus and has trouble. I notice even with regular photos, it can't seem to get much of the photo in focus, other then quite a specific focal point.

Hopefully someone else can help, I was also hoping they would update and fix this eventually, assuming it's not the hardware.

Please let me know if you find anything!

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bibbles35
First Poster
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Apparently it's to do with inadequate lighting try having a good source of light where you recording that what fixed it for me
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