GLW
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I bought my S23 almost two years ago and had no issues until I updated the software yesterday. A green line suddenly appeared on the screen. I have no idea what to do. Will Samsung offer a replacement or release a software update to fix this issue?
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Tourbillon De La Vie
Samsung Members Star ★
Monday
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Contact Samsung support via Members app and find out
johnz237
Legend
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Hi! Welcome to the Samsung Members community.
Go to Settings > Security and privacy > turn off Auto Blocker.
Then go to your phone and dial *#0*#.
This should open a menu; at the top are colored bricks. Does the line remain? If not, its a software issue- if it does- its a hardware issue
Attempt a soft reboot- holding power and volume down. If the line still remains- may be time to contact customer support for a repair
Go to Settings > Security and privacy > turn off Auto Blocker.
Then go to your phone and dial *#0*#.
This should open a menu; at the top are colored bricks. Does the line remain? If not, its a software issue- if it does- its a hardware issue
Attempt a soft reboot- holding power and volume down. If the line still remains- may be time to contact customer support for a repair
ricky777726
Pathfinder
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The repair will be free
