Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Display with green line issue after update software to One UI7.0

(Topic created on: Monday)
940 Views

I have this problem too

GLW
First Poster
Options

I bought my S23 almost two years ago and had no issues until I updated the software yesterday. A green line suddenly appeared on the screen. I have no idea what to do. Will Samsung offer a replacement or release a software update to fix this issue?

0 Likes
3 REPLIES 3
Tourbillon De La Vie
Samsung Members Star ★
Options

Contact Samsung support via Members app and find out 

0 Likes
johnz237
Legend
Options
Hi! Welcome to the Samsung Members community.

Go to Settings > Security and privacy > turn off Auto Blocker.

Then go to your phone and dial *#0*#.

This should open a menu; at the top are colored bricks. Does the line remain? If not, its a software issue- if it does- its a hardware issue

Attempt a soft reboot- holding power and volume down. If the line still remains- may be time to contact customer support for a repair
ricky777726
Pathfinder
Options
The repair will be free
0 Likes