'Community' tab missing in Samsung Members app.

[Denisx]

I haven't found a similar topic, but as the title suggests, why 'Community' tab is missing, while obviously I have access to the web page. 

I have tried logging in and out of the samsung account, delete cache/data, but its still the same.  

[neils31]

It's here on mine

[keith30]

There isn't a tab option in the layout of the members app. At the bottom on here you get Discover, Community and Support option. This is a members forum not a website.

[Denisx]

Which member forum is accessible from the 'Community' "option", no? This is what a miss.  

[AntS]

Hi @Denisx , The 'Community' option on the Members app is only supported for some countries. Which country are you based in?

[Denisx]

Bulgaria. 

Then it seems it is not supported here. The question is why, when we have access through a browser.

[AntS · Accepted solution]

Cheers Denisx! Yes, that would explain why the tab is missing.

Not every country has a Community forum for it yet (here's a list and links to those that currently do: https://r1.community.samsung.com/?change-country=true ); and the Members app integration for the Community forums is a relatively new concept for us in Europe. For example, the web browser version of the forums was launched in 2016, but the Members app integration for it us in the UK was in 2020.