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Can't use banking app

(Topic created on: 11-11-2024 10:17 PM)
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Moby123
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my mobile banking app has suddenly stopped working and always displays the error
To keep your personal information safe this app cant be used on this phone as the security configuration on this phone may have been altered
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15 REPLIES 15
KP_76
Voyager
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If you can access your banking via your browser, then it's clearly an issue with the connection with your app. Do you have a Private DNS like AdGuard? If so, try disabling this and see if you can access your banking app.
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mouser666
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10 apps not updating 2 apps not installing 1 app not installing is my bank app 

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mouser666
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Screenshot_20241201_192004_Google Play Store.jpg

 here apps

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AndrewL
Moderator
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@mouser666: Please try heading to Settings > Device care > App protection > Tap the 3 dots in the top right > App protection settings > Toggle this off for 3 seconds, then on again. Alternatively, toggle off 'Auto scan when installing apps'. 

Let me know if this helps. 

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Godbless_123
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Zenith bank 

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Godbless_123
First Poster
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Please where can I find this developer option on my Samsung 

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