el 05-03-2023 01:34 AM
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el 05-03-2023 09:17 AM
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el 05-03-2023 11:51 AM
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el 05-03-2023 06:36 PM
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On your old phone -- did you delete your google account and samsung account from the following sub menu settings/account and backup/manage accounts. You have to do this while the device is still online. If you don't the device is still locked to your goggle and samsung account -- this is feature of factory reset protection and is used to protect against a stolen phone being reset.
el 05-03-2023 06:50 PM
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el 05-03-2023 07:08 PM
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I have noticed in the past , even though I have removed the accounts from the old phone and then finished with a factory reset - it still showed up in my google account only to find several days later it had disappeared. This might be what you are seeing.
el 05-03-2023 07:11 PM
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