Can't register Samsung Account won't send SMS code

[Louise345]

Hey Samsung Community,

so I want to register a samsung account but due to the 2FA authentication via SMS I can't because I dont receive the code. I had no problem receiving a code for the whatsapp authentication. I use Lycamobile, if I go to SIM Manager the device says that it's an Unknown Number. However I dont have any problems receiving a call or calling someone. Does anyone know a fix or has had the same problem?
PS: I typed in the number with the appropriate country code.

Kind Regards
Louise

[CarlH]

Hi, @Louise345. If you're based in the UK, please call the Accounts Team on 08009951079. Hope this helps. 

[Louise345]

Hey, I am from Germany, should I still call the Accounts Team?

[BandOfBrothers]

You'll need to call the Team for the country you reside in @Louise345 

The number given is for the Team in the UK.

Try the Contact Us options in https://www.samsung.com/de/support/contact/ 

> http://www.samsungsetup.com/ts/manual/Samsung%20C48x%20Series/German/manual/contact_worldwide.