Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Camera issue since update

(Topic created on: 19-05-2025 05:24 PM)
334 Views
hunter92
Apprentice
Options
Has anyone else had camera issues since the new update. My camera all keeps crashing and won't show my camera working. I've been through troubleshooting online with a advisor and he just kept telling me to factory reset my phone that's the only other option to make it work 
5 REPLIES 5
Tourbillon De La Vie
Samsung Members Star ★
Options

What troubleshooting steps were you asked to complete

Any repairs done on the phone at any point ? 

0 Likes
hunter92
Apprentice
Options
Phone is a year and half old. Went through everything turning it on and off , clearing cache out of camera and gallery did a test on *#0*# to test the camera (it don't work) I've gone through the phone diagnostics and just keep getting the camera is not working but on some apps it works for a few seconds then crashes. No repairs done to the phone
0 Likes
hunter92
Apprentice
Options
I should also say that I've backed up and reset the phone but it's still got the same issue. Seems like software issue as it works on some apps for a little bit then crashes and then it won't work
0 Likes
Tourbillon De La Vie
Samsung Members Star ★
Options

Phone under warranty? Cause that camera needs replacing 

0 Likes
hellother
Explorer
Options
What you should do

1. Reinstall camera app
2. Un update😂
3. If all fail explode😂😂🔥
0 Likes