Hello,
My camera doesn't work at all and I don't know why . I get this message (view screenshot) everytime I open it and it doesn't work on other apps (like Instagram).
The phone didn't fell or anything.
I tried to clear the cache and reset the settings and it still don't work.
My phone is updated too.
Thanks
@Dojima: To troubleshoot the issue, please start by pressing the Volume Down and Power buttons together for around 10 seconds, as this will perform a Soft Reset, and resolve any temporary software issues. Don't worry, this won't affect your personal data or settings.
If the issue persists, then please head to Settings > Apps > Camera > Force stop > Storage > Clear cache > Clear data. I also recommend heading to Settings > Software update > Download and install, followed by Settings > Security and privacy > Updates > Security update, to ensure that your phone is fully up to date. Furthermore, open the Galaxy Store > Tap the 3 lines in the bottom right > Updates, and install any available updates for the Camera app.
Thank you for your response.
I tried everything and it still doesn't work.
After I did the soft reset, this appeared when I opened my camera app (see screenshot). Then the same message as before came back.
The thing is my front camera is working I can take selfies but as soon as I switch, the error message appears and quits the app
Maybe it's an issue that can't be solve like this.
Thanks for your advices
