Another update for s23 ultra that still doesn't fixthe touchscreen

[aurther]

The last 3 or 4 phones I've had were samsung, few tvs and more devices im sure but after months of the touchscreen not working after doing their update for this s23 ultra we will not be purchasing any more samsung phones or products in the future. It's evident they just want you to spend another thousand dollars for their next phone and just blame this issue on Google discover. Of which isn't nor has ever been on my device.

[Robin999]

Hi, the last update I received for my S23U was just the July security update and didn't contain any stability or reliability fixes.

What's the problem you're having with the screen? Are you based in the UK?

[Tourbillon De La Vie]

Was the screen replaced at some point? 

[aurther]

It doesn't work with touch. The only way to operate the phone is with the pen. I'm in the US

[aurther]

It was, about a month before the 6.1 update, with an oem screen

[Robin999]

Thanks. You'd be better off posting in your local community where you'll receive a more tailored response. You may have certain consumer laws you can take advantage of, ones which we have no knowledge of.

[aurther]

Ah alright. This is just where it took me after going through the app

[Ferenc75]

Hi there,
Did you tried the clear cache recovery process on your phone?

[aurther]

I think so but I'm not certain. I've done a lot the past few months that people said should fix it with no luck