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6.1.1 update. Apps now not updating S23 Ultra

(Topic created on: 17-09-2024 05:33 PM)
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Seether
Pioneer
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This is NOT resolved!!!
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After the update, I have several apps that are not updating. All with the same error message. Reboot doesn't work. Any help, please?

A workaround has been found by a member and has posted here in the thread.

Summary

"To anyone who still has a work profile (or is willing to test it):
If you go to "Security and Privacy" > App Security > app protection, click the 3 dots in the upper right corner > App protection settings > disable "auto scan when installing apps", does this work for you?
Even with work profile, I seem to be able to update and download again."

Thank you Joost88!

Update: 6 Nov

No reply from Samsung several weeks later, really bad form. The post says resolved; I didn't change the status as, in my opinion, the issue isn't resolved - it's a workaround not a fix.

I am unsure if I will upgrade to S25 now.
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138 REPLIES 138
cefre00
Explorer
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Yes, I see the topic is marked as solved. Sorry being that guy, but no, this is far from solved. We had to switch of an important security feature to get simple app updates. This is not OK. I would not even dare to go online with my windows with app control switched off. 😅

So let's not consider this solved until I can safely switch back initial scanning with an active and working work profile, while being able to install apps and their updates.

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Joost88
Explorer
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I re-enabled auto scan again this morning, so far I'm still able to install/update apps.

 

If it doesn't: disable app protection altogether and enable it again after a few seconds.

LordG
Apprentice
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Also worked for me!!
Joost88
Explorer
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For those with problems with,  for instance, Android Auto (and maybe other Bluetooth devices): after disabling auto scan, just unpair the problematic device and pair it again.

Seether
Pioneer
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Yep, agree, me too. Some apps fail and then install after another prompt.

I had the same issue on my Tab 8+. Handled it the same way as the phone and works.
RossCatt
First Poster
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🙏
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sharshas
Student
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Thanks. It worked. But should auto scan need to be disabled throughout ? Constantly changing this setting is tedious.

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masterlukas77
Student
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I can confirm, this works with Work Profile

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Seether
Pioneer
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You can turn it back on. I have and updates work. Some fail but then install after another try.
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Jdl86
First Poster
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Thanks. I can confirm that this is the true solution. Silly samsung app scanning in addition to the Google play protect. Samsung again has offered broken feature in oneUI

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