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Why I dont get updated s22 ultra

(Topic created on: 08-04-2022 12:50 PM)
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ariharris
Apprentice
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Why I dont get any update plus the battery drain problem 
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9 REPLIES 9
BandOfBrothers
Samsung Members Star ★★
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@ariharris 

Please look in Settings > Software Update > Last Update.

Please tap on that and let us know.....

  • What your last Update was.
  • Was the phone purchased direct from Samsung or was it supplied by a network.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

ariharris
Apprentice
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I purchase it from Samsung direct and since I have it no update and the battery drain so fast
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ariharris
Apprentice
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I have tried what u said nothing
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BandOfBrothers
Samsung Members Star ★★
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You should see these screens.

1.

Screenshot_20220408-162806_Settings.jpg

2.

Screenshot_20220408-162825_Settings.jpg

3.

Screenshot_20220408-162849_Software update.jpg

Let us know what yours says where I've circled it in red @ariharris 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

ariharris
Apprentice
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Look no information Screenshot_20220408-174237_Settings.jpg
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ariharris
Apprentice
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And this is my software Screenshot_20220408-174611_Settings.jpg
BandOfBrothers
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@ariharris 

 

In SettingsAbout Phone tap on Software Information and screenshoot that to show what Android Security Patch level your on please.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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ariharris
Apprentice
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This oneScreenshot_20220408-180745_Settings.jpg
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BandOfBrothers
Samsung Members Star ★★
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OK so your 1 update behind.

Mine is on 1 April 2022.

You should get this soon as it's only just been pushed out by Samsung @ariharris 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

0 Likes