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What is causing these spots on the back? Heat from wireless charging?

(Topic created on: 23-09-2022 08:38 AM)
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CrazyCat1990
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They look like heat spots from wireless charging, it's always been in a case, and they are not indentations, you can't feel them with the finger or going over them with a wooden toothpick, they are happening under the glass.

I spoke to Samsung, who looked at the pictures and then kept stressing that if it's damaged then it's rechargeable, worried they might stick me!1.jpg2.jpg3.jpg4.jpg5.jpg,

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CrazyCat1990
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UPDATE; this got fixed by Samsung under warrant! Whoop whoop, if was a very smooth transaction, Samsung were brilliant, and I also got follow up calls to make sure everything was okay, really happy with the service and with Samsung

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8 REPLIES 8
Andy3
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That is dust from a case its not caused by wireless charging
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CrazyCat1990
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Its not dust, it cant be wiped off, and dust wouldn't cause the paint to come off, its only dust!

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Andy3
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In that case it's a chip caused when you have put it down (dropped it hard) as you put it down..something sharp when you put it down..wireless charging does not cause this. That mark is not even anywhere near the coils
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CrazyCat1990
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Nope, the spots have kept appearing over time, its never been put down when not in a case, also, like i said, the spots cannot be felt with a finger or with a wooden toothpick, their under the glass.

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CrazyCat1990
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UPDATE; this got fixed by Samsung under warrant! Whoop whoop, if was a very smooth transaction, Samsung were brilliant, and I also got follow up calls to make sure everything was okay, really happy with the service and with Samsung
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Jcze
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I have the same problem on my s23 🙄

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Vishnu123
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I am also facing the same issue. Wat can i do?

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S23UltraforLyf
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Hey! Can you tell me how you got it solved? The area I live, neither the Service center guys or Call support understand what I'm talking about. They deny that it would be covered under warranty.  Please help me out

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