09-11-2024 11:41 AM
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I have a Samsung Galaxy S22 Ultra that I bought with O2 and have recently switched to EE. I have had next to no signal/mobile data since switching.
I have been in touch with tech support and they have had me do the following,
1 - reset network/general settings
2 - turn on/off in aeroplane mode
3 - manually select EE network
4 - factory reset
5 - clear SIM cache
6 - try different SIM slot
7 - replace SIM
I know for sure it is an issue with the phone itself as the sim works fine in a 4G MIFI router and a friend's EE phone also works. Does anyone have any idea on how to fix this before I cancel my EE contract? My phone was working fairly well prior to this on 02.
09-11-2024 12:29 PM
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09-11-2024 12:44 PM
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09-11-2024 12:49 PM
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09-11-2024 12:53 PM
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09-11-2024 01:44 PM
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I think Samsung would be the best option considering all the things you've already tried.
09-11-2024 11:11 PM
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You have poor connection anywhere you go with EE sim or just at home
09-11-2024 11:13 PM - last edited 09-11-2024 11:14 PM
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09-11-2024 11:19 PM
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Does EE have generally good connection in your area? Also, contract or pay as go?
09-11-2024 11:20 PM - last edited 09-11-2024 11:21 PM
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