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Unable to send any videos from gallery via WhatsApp in s22+

(Topic created on: 20-04-2022 08:40 AM)
3989 Views
Dimpy
Apprentice
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I have a s22+ . Unable to send any videos from gallery via WhatsApp. It says "failed to process video, please try again later"

#s22 Galaxy S22  #whatsapp #video

9 REPLIES 9
Kerismat
Apprentice
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If the video were taken in 8K you would be unable to share them in WhatsApp
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Smile25
Explorer
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I have the same issue. Everything worked well with my S8. I have lost so many features I had with the S8 with this new phone. Have you noticed a grey/white scale when sending pictures directly taken on WhatsApp. This never used to happen before.

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AndrewL
Moderator
Moderator
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@Dimpy: Further to the post by @Kerismat, have you tried capturing a video in a lower resolution to see if you're able to send it via WhatsApp? 

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Dimpy
Apprentice
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Yes I tried in lower as well

Dimpy
Apprentice
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I see a tint when I try to send video from gallery and then it says failed

Dimpy
Apprentice
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I haven't taken any video in 8k or 4k still unable to send more than  10 sec now

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Smile25
Explorer
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Do you see a grey tint when taking pictures directly on WhatsApp? I managed to take a video on WhatsApp itself and send it just not via the gallery 🤷🏽
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Members_xmV3neN
First Poster
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If you go to edit the video down in the corner is 3 dots changed the format and quality you will then be able to send x

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AdeelCP
First Poster
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Hi, i had the same problem on my s20 FE 5G.

I had switched on the HDR10+ labs video setting in advanced recording options in the samsung camera settings. Whatsapp doesnt like this. As soon as i switched it off, the videos starting sending in whatsapp.

Hope this helps!
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