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Stereo sound not working

(Topic created on: 23-07-2022 11:09 PM)
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Dineshthapa
Journeyman
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I have tried to play games and watch movies, my galaxy s22 ultra stereo sound is not working.. i tried 3, 4 headphone buds pro & earphone still result is same. I tried to test left right sound but it is playing sound in both side.. 
Please if anyone have solution kindly help me.
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6 REPLIES 6
BandOfBrothers
Samsung Members Star ★★
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Does sound cone out if both speakers if you choose not to use earphones etc @Dineshthapa  ?

Am I correct when I'm thinking you mean sound comes out of one earbud only ?


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Dineshthapa
Journeyman
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Yeah my device is working perfectly for audio but while i use buds pro or wired headphone & earphones sound is coming in both speakers but when i play games or when i listen to 3d songs .. the sound is coming in both speaker instead of left right respectively.. i can't play games like that because when there's an enemy's footsteps in game it plays in both speaker so can't be able to find out which direction enemy is.. 😐 really disappointed.
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AndrewL
Moderator
Moderator
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@Dineshthapa: Please can you try heading to Settings > Sounds and vibration > Sound quality and effects > Dolby Atmos for gaming > On, to see if this helps. Also, try heading to Settings > Accessibility > Hearing enhancements > Mono audio, and toggle this option off if it's enabled. It's also worth checking the in-game audio settings to see if there are any options relating to stereo sound while wearing headphones. 

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JeffBruckner
First Poster
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Please can everyone contact and Report this issue as it is permanent and there is no fix until Samsung issue an update . I have logged a report I hope this fixes it -stereo not working through headphone socket
Dineshthapa
Journeyman
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You have to reset settings of your phone.. it will start working once you reset the settings.. make sure you (reset settings)only... not the whole factory reset.. it will work later.
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Corpsman
First Poster
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My issue is sound will only come out of either the left or right earbud but not both.  I have tried resetting everything and re linking the Buds but noting out both buds at the same time.

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