11-12-2024 03:38 PM - last edited 11-12-2024 03:40 PM
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Dear Samsung (s22, Ultra) users,
Since yesterday I am experiencing the same problem with my S22 Ultra 512GB, and I was so stressed. My phone was continuesly rebooting, and I could not start my phone anymore. I haven't had anything back-upped which made everything even worse. I could almost kill myself (not literally), and was feeling so bad knowing that all my pictures were gone.
But, I was looking through different forums and couldn't really find a solution. My phone is still under warranty, so I was so close to handing my phone to the Samsung dealer untill my phone was finally working for longer than 20 minutes. That made me interested. Why is it working now?
Here in the Netherlands it is really cold outside (4 degrees celsius), and I could link that information to one comment that someone gave on a forum about keeping the phone in the freezer. Now that I have placed my laptop and phone outside (in cold temperatures), I was finally able to back-up my files again. And I have to say, it works.
I think this updated created software that is too powerfull for this hardware, which created overheating for the components (CPU especially). For what I have found, not everyone is experiencing this problem. So for the people that have been hit by this constant rebooting problem, the CPU might need a reballing (to be able to work again for the long term).
and for the short term, if you are just like me, put the phone in a cold, (really) cold environment to be able to make a back-up of all your digital belongings so that the CPU can function again without overheating. I hope I am the first one that can make a change, and help people to save their photos and files!
This is also a lesson for myself to always, or regularly backup my stuff. For now, this is what I can share with everyone from my experience. Personally I am going to factory reset my phone after everything is backed up, and get the motherboard replaced. Because that is the main issue right now.
Hope my phone works well again after that!
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22-12-2024 11:07 AM
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I'm facing the same issue but if I keep the phone doing something (e.g., reproducing a video on youtube), the phone won't restart whereas if it is idle with the screen of, it will restart.
22-12-2024 01:49 PM
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Wow Samsung's way of boosting productivity I guess. This makes me furious. They still haven't acknowledged the problem.
Also I see most of the customers buying Samsung again due to time pressures and other issues. This now really looks like a scam. Forcing their loyal customers into buying their products again. This is pure crime.
30-12-2024 03:12 PM
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Same here. Motherboard got ruined by Samsung and they are not reimbursing it. This is not a way to treat loyal customers (been buying almost every Galaxy phone since S1).
I'm very frustrated with Samsung. I planned to buy an S25 Ultra in two months and give this one to my kid. He was waiting for it, and now he's sad thanks to Samsung
30-12-2024
08:21 PM
- last edited
30-12-2024
08:24 PM
by
ChrisB_
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Morons is what they are. This is just a scam! Wish someone kicks their *** via a class action lawsuit. They deserve to fall!
11-01-2025 02:34 PM
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