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Original topic:

SMS messages aren't arriving and being sent

(Topic created on: 31-10-2022 03:10 PM)
765 Views
Adi0
Big Cheese
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I have chat turned on in Samsung messages and when internet isn't available the messages should still be sent and I should recieve them - I turned internet and just now recieved a basic SMS!

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Thanks on the help! S24 Ultra owner.
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4 REPLIES 4
Neo001
Legend
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Hi, 

The chat feature allows communication over internet and skips the SMS route. In the event that internet is not available, it should still be possible to send and receive simple text msgs.

Check if the following makes any difference:

In the Chat settings, you could set 'Default message type' to Automatic and 'If the chat isn't delivered' to Resend as text or multimedia message. 

JAMES4578
Samsung Members Star ★★
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Hi @Adi0   Try @Neo001's advice.    Should there be continuing issues turn the chat settings off, restart and activate chat again.   possibly in the case you may need to reset the Network Connections.  Go to General Management-Reset-Reset Network Connections.  Alternatively search Reset which will bring up Reset Network Settings.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


Adi0
Big Cheese
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I've already done that tnx. 

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Thanks on the help! S24 Ultra owner.
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Adi0
Big Cheese
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That will reset my Samsung watch 4 connection 😭 

.....................................................................
Thanks on the help! S24 Ultra owner.
0 Likes