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Smart Switch problems

(Topic created on: 21-02-2022 08:41 PM)
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Tunnï
Journeyman
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COULDN'T ACCESS MEDIA FILES. Disconnect and reconnect the USB cable and try again. 

Tried multiple times now but this warning keeps coming up about 70-80%. Still not transferred any data very frustrating and not sure what to do?? 

Anyone else having transfer problems??

#smartswitchproblems 
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16 REPLIES 16
peteroox
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Hi Tunni,

I have the same issue and it is failing at 89%, how did you resolve this ?

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peteroox
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But did you find out why it didn't work ?

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suboptimal
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Having the same issue trying to transfer data from my S21 Ultra to my S22 Ultra using the cable. Always fails somewhere around the 70-75% and I'm seriously getting frustrated at this point. Has anyone managed to fix this?!

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Members_Rz8OFFa
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Same problem here; with cable transfer, every time around 91% the error pops up. Wireless transfer is estimated at 8 hours (!!!!) What was your resolution, did the wireless transfer work? Don't want to waste 8 hours for nothing

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jp7765
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I face the same issue. Any solution Please. Transferring via Cable from Galaxy S21 to Galaxy S22.

"COULDN'T ACCESS MEDIA FILES. Disconnect and reconnect the USB cable and try again. " @82% while scanning media files.

lijecaru
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Same problem, data transfer fails at ~90% with cable. Is it worth it to try the wireless data transfer?

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Tunnï
Journeyman
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Yes I transferred my data wirelessly in the end. I done it overnight so I didn't have to wait
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