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Screenshot with power / volume down stopped working since OneUI 7 update

(Topic created on: 30-05-2025 02:08 PM)
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MogZero
Journeyman
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Since I updated to ONEUI7 the screenshot feature that used to be activated by holding power and pressing volume down has not worked. 

It just reduces volume and then triggers power menu / personal assistant depending on the side button setting.

Is there a way to get this feature back? 

13 REPLIES 13
Gedjones
Voyager
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Make sure your keyboard is not visible and put the point where your side of palm touches about two finger widths up from the bottom of screen.
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Gedjones
Voyager
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You also need to make sure it is enabled in motions and gestures in settings menu.
Palm swipe to capture. setting at the bottom.
See pic.1748640421960.jpg
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Joeeye
Legend
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As already mentioned, it should activate by a quick press of both volume down and power button at the same time. I've not had any issues doing this on my S25 Ultra, S21 Ultra or Tab S8 Ultra in OneUI 7 (or 8 in the S25s case).
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leximihail
First Poster
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double press the power and the volume down button....so press the volume down button and power button...once, then twice quickly and boom you'll have your screenshot...and its options that follow such as if you'd  like to make it an extended screenshot...etc. That's what worked for me. 

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