15-02-2022 08:37 PM
Are there any plans known about for the S22 Ultra to come to the Samsung Upgrade Program "Note upgrade tree"?
I was excited to join the upgrade program when I got my Note20, but now I'm in my upgrade period, apparently I am only eligible for the Z Flip and Fold. Now as cool as these phones are, I don't want this folding gimmick.
I was disappointed that there was no Note 21 for me to upgrade to, but I figured OK - I'll hold on for whatever comes next. Now the S22 Ultra is out, and it is in *every way* the spiritual successor to the Note (S Pen, design language, camera layouts, size etc). I phoned Samsung and they informed me that the only way to upgrade to the S22 Ultra was to be on an S20/21 previously on the upgrade program.
This feels like a real p*ss take to be honest. I'm literally trying to give Samsung my money, but I'm locked out from upgrading to the obvious next contender.
Does anyone know if we can expect this to change in the coming ~year?
15-02-2022 08:45 PM
15-02-2022 08:49 PM - last edited 15-02-2022 08:50 PM
I've seen similar posts to yours in regards to this situation and similar instances in the recent past @JRJHealey
If the device isn't available to choose then it won't be possible.
You may have to wind up your current upgrade account to re join to be able to get one of the Samsung Galaxy s²² Series of phone's.
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
15-02-2022 08:51 PM - last edited 15-02-2022 08:55 PM
Yeah I realise I'm probably clutching at straws here 😅 but wondered if anyone had had any luck making samsung see sense in the past, but figured it was a long shot.
15-02-2022 08:54 PM
I do like the idea of the Fold (I have no interest in the Flip), but I've heard a lot of murmuring about the hinge not lasting super well over time (and the S pen being a separate purchase is a bit annoying). I have an iPad Pro too so I dont really need a tablet of sorts, especially for the extra costs when I am still quite happy with the Note so I'm in 2 minds about whether to upgrade at all =/
15-02-2022 08:56 PM
My Fold³ is working just fine @JRJHealey
I've had it since September however I appreciate your viewpoint.
I was fortunate to be sent a free Samsung Starter kit that included the Fold sPen. This promotion was only on until December 2021 alas.
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
15-02-2022 09:29 PM
16-02-2022 07:25 AM
16-02-2022 07:42 AM
Hello @Vybz
This will explain how the Samsung Trade In Programme works > https://www.samsung.com/uk/shop-faq/payment-and-financing/how-does-trade-in-work.
Or a person can opt for the avenue you chose where you can do a one off Trade In for an eligible model which then reduces the cost of the new purchase.
Samsung will send a Trade In Returns Pack to send your current phone in once the new phone has been delivered.
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
16-02-2022 07:52 AM