Samsung UK complaints email address

[BrokenAndroid]

Does anyone in the UK know Samsung complaints email address? I have asked the Online shop, Twitter and Facebook messenger, they are all struggling to provide one. After the Note 7 disaster one would have expect they would learn Customer Service.

[Members_m5W7Vcq]

Can I have it please, I am getting nowhere with the people from Customer Services, its shocking for a company so big

Thanks in advance 

[AnnDrist]

***** or write to the address I gave a few posts up. My tablet doesn't seem to want to copy that!

[Members_t9Y2fOd]

Glad I found this and am not the only one, I've had a horrible time trying to make a complaint regarding the handling of my upgrade through their upgrade programme, delivery delay of over a month and samsung decided to set up my monthly payment for the new phone alongside the existing monthly payment for my existing phone. So I am now paying for 2 phones, 1 of which I have not even received!

Tried emailing ***** and posting on their twitter page, tried online chat which is clearly just someone reading scripts, and have tried phoning but the advice was to contact Klarna to pause payments!

[foxylady11]

I will never buy samsung again.

[foxylady11]

What is the address of the Ombudsman?

[Dave353]

Hi I got samsung 90 jet . I was told that I could get money back on buying the hoover. I'm not happy with what you have to do get money back as its I don't have a computer.
I'm going to take it back for a refund

[kurt_]

Hello

I bought at Samsung UK official shop a Galaxy S23Ultra after canceling the order on Amazon for the same price but oriented towards a higher guarantee, I have seen countless sites, but on this mobile I wanted an extended guarantee, I have no experience with Samsung other than a S7 Plus this is my first mobile phone from the Korean company, I tried to get help in chat with the assistance service, and I find that an agent told me something that is not true which I summarize as follows;

If you want you can extend the warranty and take it up to 4 years...

I'll post the screenshot for you to understand better, I speak bad English sorry. To my surprise I asked the support chat for an email that they didn't give me and I didn't find one on the site to make a complain?? Today I received the mobile phone and in the Samsung mai/invoice it was written that the Samsung Care+ Insurance started from today until the next two years, I understand that it is always up to us to inform ourselves as best as possible but in this case I feel that the agent is not ' was corrected to be polite, does anyone have a formally valid email to complain to Samsung UK? would be much appreciated. Thank you.

Regards

K.

[CiasnyWiesiek]

i have the same problem i have returned the watch and now i am waiting for my money back. i have contacted them 3 times and i still have no money. they write that this information will be passed on and within 24-48 I will receive an email and confirmation of full refund. It's been 3 weeks now and nothing!

[Rizma]

2nd charger purchased and its slow charging! I am fed up of Samsung trying to con everyone. The customer service is atrocious. Anyone know how to complain?

[OTH_1993]

Hi, please could I have that form? I'm having issues with Samsung over my 2nd fold 4, absolute shambles! I've been loyal, but I'm sorry but no more Samsung!