Does anyone in the UK know Samsung complaints email address? I have asked the Online shop, Twitter and Facebook messenger, they are all struggling to provide one. After the Note 7 disaster one would have expect they would learn Customer Service.
08-03-202202:51 PM - last edited 08-03-202203:05 PM
Samsung UK are useless and clueless. I spoke to the online shop to arrange the return, she could not provide me an email address. I have tried to obtain from Samsung on Twitter and Facebook, to no avail. This is shocking from Samsung, I wanted to raise a couple issues, then move on. I'm not just saying this, the Samsung Note 20 will be the last device I own. It's time to try another brand.
08-03-202203:08 PM - last edited 08-03-202203:12 PM
I'd be surprised if there is such a department these days especially one in a company as big as Samsung, you'll probably find what your asking for is who your already dealing with ie. customer service, they could raise it internally to a higher tier of customer service but that's as far as you'd get.