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Samsung S22 screen flickering after Software Update. Need it to be resolved. VERY BAD EXPERIENCE WITH SAMSUNG SUPPORT .

(Topic created on: 04-07-2024 01:39 PM)
1379 Views
Minakshi
Journeyman
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I have a Samsung  S22. 2 days back there was a software update after which the screen has started flickering.  On contacting  service centre, they said they can't resolve it without paying up fully for the display change! Samsung  support was contacted and they too were of no help. For a problem  which has cropped up due to their software updates, they are yo resolve it. There are many who have complained so. Very bad experience  and very bad service.

19 REPLIES 19
Robin999
Samsung Members Star ★
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There may be an underlying reason why the update has caused this issue. Some users have reported it's due to a non authorised screen replacement in the past. Does this apply to you?
Minakshi
Journeyman
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No. I haven't  . 

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Robin999
Samsung Members Star ★
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Great. So, what troubleshooting methods have you tried already?
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Minakshi
Journeyman
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Tried deleting cache. But problem  is continuing 

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Robin999
Samsung Members Star ★
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Perform a backup and factory reset it before the screen goes entirely.
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keith30
GrandMaster
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That's the sign of the times we live in pay up or lose it, Samsung's moto.
Minakshi
Journeyman
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Samsung says the display is to be fully  changed! They are charging for it!!

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Minakshi
Journeyman
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Yes! They send software updates which spoils the mobile! Then ask us to pay up!!

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Robin999
Samsung Members Star ★
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Yep. So your options are to pay for repair or a new phone. Either way, you need to do the backup if there's stuff on the phone you want to keep. Do it now before the screen dies completely.