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Samsung S22+ delivery delay

(Topic created on: 11-03-2022 01:18 PM)
6924 Views
Aking97
Explorer
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Hi, is anyone else having issues with delivery of new S22, I ordered weeks ago and was told numerous occasions would be delivered today.
Now saying will take up to 2 more weeks!!
46 REPLIES 46
DarrenL
Apprentice
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Same in my case ordered 10th Feb. Pretty sure Samsung fake launching the phone and they don't have stock anywhere.

Even if they had 2x amount of pre orders they expecting, I'm sympathetic in sense they cannot scale manufacturing that quickly, plus even if they did it would big a large cost increase that would be wasted later in the products lifecycle. But what I can't stand is the 0 communication. My phone was supposed to be delivered today yet it is stuck in processing state just to spend 40 mins on support call to be told they don't know when it will ship :).

MrJCharming
Helping Hand
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S22 was on a later launch, the s22 ultra was the only phone launched 25th feb
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DarrenL
Apprentice
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Yes I am aware

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Aking97
Explorer
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Yes they said it would be here 11th March when I ordered in Feb
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Aking97
Explorer
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I'm exactly the same! Why take the order on when they may not have enough stock, mine is still Im processing and telling me now 25th on twitter but when I called (after 1 hour on hold) they tell me it will be sooner but can't give a date?!
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DarrenL
Apprentice
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Yh true, Samsung don't even appear to have the minimum of sale ethics by only taking on pre-orders they can fulfil. I suspect they just look at it as any order not made is lost money even if they can't fulfil the order, pure contempt for customers.

Aking97
Explorer
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100%, false promises if they had made clear May not be delivered on 11th or between certain dates would of been a little better but to ensure to me 3 times when making the order it would arrive by 11th...
ChrisJimHill
Pioneer
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I'm experiencing the same with the S22. Only received a notification email late yesterday that it would be delayed.

Now suggests it will be delivered by 25th March, however no specific date is given, which is less than helpful.
Aking97
Explorer
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I didn't even get an email to say it would be delayed, they can't provide a specific date now they have said on the phone but help on twitter told me 25th, customer services have said they are querying it, no help at all at the min