Samsung care+

[ta86]

Never buy samsung care insurance for your device. Need to replace my S pen Apparently your accessories is not covered but your phone is. This was not explained or clearly stated when making the purchase.

[NeedItFixed]

Ridiculous 🤔

[Bellabee]

Indeed ridiculous however this is how they catch people out in the business world as I do study business advertising I tell you some advice ask every question you can and read all the conditions and included packages

[Pugs1957]

The excess would have got you, anyway.

[ta86]

I know its just ridiculous

[AndrewL]

@ta86: Accessories that come included with the Galaxy S22, including the S Pen, are covered by the standard manufacturers warranty. If your phone is under 12 months old, then you can reach out to our Support Team via samsung.com > Contact us (located at the bottom of the page), and a free of charge replacement S Pen can be sent out to you. If the phone is over 12 months old, then you will be required to purchase a replacement from our Online shop.

[Akoliaa]

samsung support is pathetic .. they are making money don't care about customers

[-Robot-]

I just lost my pen too and contacted support and was told they don't give a replacement free of charge but can tell me where I can buy one

[AmirMhmd]

To be honest this makes sense losing the S pen
I lost mine as well

[AmirMhmd]

Isn't the S pen part of the phone 🤔
It is ridiculous