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Samsung care plus UK cancellation.

(Topic created on: 02-02-2023 10:20 PM)
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GreyAce
Explorer
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Hi there I am trying to cancel my Samsung care plus on my s22 ultra as I am getting the s23 ultra it's proving almost impossible can anyone from Samsung please help me. 
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4 REPLIES 4
BandOfBrothers
Samsung Members Star ★★
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Unfortunately your account cannot be accessed via the team here @GreyAce 

What happens when you try to cancel ?

https://www.samsung.com/uk/shop-faq/samsung-care-plus/how-do-i-cancel-my-samsung-care-plus-policy/ 

You should be able to call on 0333 000 0333


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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RGsoc
First Poster
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Hi. I am having the same issue and that link no longer works. I tried the phone number and got passed around 3 departments but still no joy
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GreyAce
Explorer
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I got it sorted out in the end but they knew I was getting the S23 ultra which I now own,I traded in my s22 but it's all sorted out.
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PaulM1
Moderator
Moderator
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Hi, @GreyAce. It's great that you've managed to get this resolved, and I trust that you're loving your new S23 Ultra.

For any of our UK-based Community users who might stumble upon this thread, the up-to-date contact details for Samsung Care+ can be found on the link below:

https://sales.samsungcareplus.assurant.co.uk/contact-us

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