Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

S22Ultra will not charge with a cable

(Topic created on: 04-08-2023 05:09 PM)
thehappiestdad
First Poster
Options

My S22Ultra decided today that it will no longer charge with a cable. I can plug a cable in from the wall outlet and for about 15 seconds, it charges with fast charging speed, then it goes to regular charging for about 15 seconds and last it stops charging. I downloaded 2 battery applications and took screen shots. It only works on a wireless charger now. Screenshot_20230804_111035_Ampere.jpgScreenshot_20230804_111055_Ampere.jpgScreenshot_20230804_111106_Ampere.jpg 

0 Likes
7 REPLIES 7
TechZilla1
Helping Hand
Options
Have you tried another charger and another cable? Have you tried charging anything else with the same charger and cable? I would do this first incase the cable or charger are not working, next is their any dirt or fluff stuck in the charging port?
0 Likes
Merlins23ultra
Navigator
Options
Warranty 🤞🍀
GoanGeek
Samsung Members Star ★
Options
Check for fluff inside the charging port of the phone.

Try cleaning gently with a flattened toothpick or soft plastic.
thehappiestdad
First Poster
Options

I have tried multiple chargers, multiple USB cables but no luck. I have had 9 Galaxy phones since the Galaxy S3 was released and I have never seen anything like this before.

0 Likes
BandOfBrothers
Samsung Members Star ★★
Options

@thehappiestdad 

Run the diagnostic test tool found in your Samsung Members App.

If necessary a Samsung Service Centre can assess the phone and it's charging port for you.


Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

0 Likes
JAMES4578
Samsung Members Star ★★
Options

If no debris/water  or damage and Diagnostics does not reveal an issue, idea to start phone in Safe Mode https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/  on occasions some customers have found wiping the cache partition can solve this issue:

1. Turn off the device.
2. Connect To Computer or plug in USB-C Headphones , Press and hold the Volume Up key and then press and hold the Power key
3. When the Android logo displays, release all three keys.
4. Wait until the Android system recovery menu options appear.
5. Press the Volume down key several times to highlight wipe cache partition.
6. Press Power key to select.
7. Press the Volume down key to highlight yes, them and press the Power key to select.
8. When the wipe cache partition is complete, Reboot system now is highlighted.
9. Press the Power key to restart the device.

However if no solution best to have the device inspected as already suggested.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.1,Android 13 .

0 Likes
SamNote
First Poster
Options
Try wireless charging see if works or not. If not then try use your warranty if still left to cover.
0 Likes