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S22 Ultra - When will SM-S9080 version get One UI 5 Android 13 ?

(Topic created on: 13-11-2022 01:09 PM)
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ahegazi
Journeyman
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I have S22 Ultra SM-S9080 Taiwan version. One UI 5 Android 13 is released to almost all versions sometime ago, excerpt for this version.

Will it get the update soon?

21 REPLIES 21
AndrewL
Moderator
Moderator
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@ahegazi: Are you currently based in Taiwan? Have you made sure to enable automatic updates by heading to Settings > Software update > Auto download over Wi-Fi > On? 

If you're based outside the region that the phone was intended to be used in, then this can create compatibility issues due to software variances that exist in our devices from country to country. In this instance, I recommend attempting to complete the update using Smart Switch on your home computer. To begin with, please follow the link below, select 'How do I get Smart Switch on my PC or Mac' and download the relevant version.

https://www.samsung.com/uk/support/mobile-devices/how-do-i-backup-my-smartphone-to-my-pc-or-mac/

Once installed, open Smart Switch, connect your S22 ultra using the USB cable that came packaged with the device, and look for an update prompt on the landing page, next to your device details.

ahegazi
Journeyman
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Thanks AndrewL for taking the time to reply. I do live and use the phone outside of Taiwan. I've followed your guidance, but unfortunately, Smart Switch says "Software is Up to date". See attached image.

AmrSS.jpg

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Members_KqoOqw2
Apprentice
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Hi, I have the same version but from Hong Kong. Currently not in China, but in the Netherlands for study. My s22 ultra didnt get any update since Sep. When can we get it?

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ahegazi
Journeyman
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You're not alone in this. All versions from China, Taiwan, and Hong Kong didn't get the update. Seems Samsung has a big issue. Maybe its the Chinese language causing the delay, because the 3 countries speak the same language, (I guess). It's very unfortunate. 

ahegazi
Journeyman
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Good news. This morning received this reply from SamsungGood news. This morning received this reply from Samsung

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Members_KqoOqw2
Apprentice
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Thanks man, I hope to get the updare in Nov

Maneh
Student
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Same, been waiting for this update. Other variants seem to be getting it except this one for some reason
Lashy
Student
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Same here in uk .Driving me nuts. Needing to manually check everyday
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Maneh
Student
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Annoyingly in same situation in UK