12-06-2022 04:39 PM in
Hello everyone,
I have some problems when making a video.
The video shakes for 1s every 15 or 20 seconds, as if it were a stability issue. It happens with the wide angle, with the telephoto lens and the selfie, I think that sometimes when I do an intermediate zoom, it doesn't happen. The other features work perfectly.
I bought it in ARG and the new update about the camera corrections that I was reading hasn't come out yet, but I don't know if it's a HW or SW issue, in Samsung Argentina they don't know about the problem.
The last version they released for my phone model was the Security patch level of May 1.
If it happened to anyone else, I would appreciate your comments.
Thanks,
LuKe.
12-06-2022 05:50 PM in
@LuKeSkyW hello, try the typical: 1. Reset Camera settings from its own settings.
2.Clear the cache and data of the Camera app.
Check if the app has pending update.
Go to Safe Mode and try to make videos, check if the same thing happens.
Try to update the device with Smart switch.
Greeting.
"The quieter you become-the more you are able to hear..."