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S22 Ultra Update issues

(Topic created on: 20-11-2024 08:14 PM)
3931 Views
Asvenin
Apprentice
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Since updating my S22 Ultra my phone has stopped working, it has crashed 20 times today for no reason.... I can no longer update or install apps anymore this is getting annoying now. I have tried every fix reset, delete cache and data, delete account, nothings woekingand if I can't fix soon this would be the last straw and unfortunately I will move away from Samsung 
31 REPLIES 31
FixMyS22Ultra
Explorer
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Same issue. Look through samsung members threads + reddit. Multiple people having this issue. I cant get anywhere with samsung customer support but you should try claim under warranty if yours is still active. 

 

Good luck. 

BandOfBrothers
Samsung Members Star ★★
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Hello @Asvenin and may I take this opportunity to extend a Warm Welcome to the Samsung Community Forum Section for Uk and Eu Members 👋 

I'm sorry that we meet you under these circumstances. 

I would urge you and others to send feedback directly to Samsung via your Samsung Members App too so that Samsung can analyse this feedback. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

keith30
Legend
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Which software update did you update, October? As the November patch hasn't been released yet
Asvenin
Apprentice
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October 1st patch
Asvenin
Apprentice
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My warranty expired 3 months ago, so very convenient timing for this to happen. Me too I can't get anywhere with them, will wait till the next update but if not fixed by then I'm swapping phones
Asvenin
Apprentice
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I have left feedback already, thanks!
Members_Ss8nLCy
Journeyman
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I have this same exact issue. Samsung S22 SM-901B (EUX) and yesterday after updating to the October 1 2024 patch level I went into a constant bootloop.

Problem is, you cannot revert the firmware or downgrade, as the latest binary on this patch is C, it is a brand new binary on this October 1 patch.

I have done a full reset with stock firmware and found the following:

1) It still bootloops after the reset, however after 20~ish times (its random) it will eventually land at the greeting screen asking you for your language, google account and samsung account.

If you get here DO NOT turn on wifi.


I have tested this on 2 different occasions, with wifi turned off for different intervals, first time it was off for 20mins, I then connected to my AP and in less than a minute, once it connected and started data transfer, the phone was back into a boot loop.


The second time after resetting and waiting out further bootloops to get back to the greeting page, i did the setup again and then i waited 2.5 hours with it being completely stable before turning on wifi, and again, within a few seconds it was in a permanent bootloop.


Using a phone without wifi in 2024 is completely useless, this needs to be hotfixed ASAP!!!!!!!!!!!!

Jawabra
Journeyman
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For a couple of days, I resolved my issue by avoiding Wi-Fi. However, I later noticed that the Google Play-System Update was outdated and needed manual updating. Here's how to fix it:

1. Go to Settings → About Phone → Software Information → Google Play-System Update

2. Perform the update without using Wi-Fi. The update file is approximately 93 MB, so ensure you have sufficient mobile data.

3. After downloading the update, the device will prompt for a reboot. Accept the reboot.

Once the update is complete, your device should work as expected, and you can resume using Wi-Fi without issues.

Disclaimer: Perform this process at your own risk.

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Thank you so much!! My phone was having these issues after the latest update. Its now stopped thanks to you. 😭💛  I had enough after it was rebooting all of today and gave your solution a go

It hasnt shut off at all and is working like normal again

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