24-03-2022 10:42 AM in
This is my 2nd S22 Ultra since launch. Both produce static sounds when trying to make calls. It is not with every call, but it is often enough and an embarrassment while trying to make business calls as the recipient of the calls sees and hears the calls coming through.
I've changed the physical sim cards on both (Verizon) and that does not fix the issue.
I've tried with wifi calling on and off and that doesn't help either.
The only thing that seems to address the issue momentarily is to close the phone app from the app drawer and reopen. Not something I expect from a $1200 phone and my S21 Ultra had no issue on the same carrier and wifi setup.
Has anyone experienced the same and does anyone have a fix? Thanks.
It is the end of 2023 when I'm writing this, and I hope someone at Samsung or a tech Youtuber reads this. I got a S22 Ultra for my father last year and was facing the exact same issue as mentioned above. The troubleshooting steps that I tried were - Restarting the phone, updating to the latest software update, upgrading all apps to the latest version, resetting the network settings, switching SIM cards and even factory resetting the phone, but NONE worked. Even after trying everything, a loud static noise like RF noise in radios kept coming and that was being heard on both ends - the caller and the receiver. I took the phone to a Samsung service center as located using Samsung India website, but they weren't ready to accept my problem since it was difficult to reproduce - not every call was having the issue. My father was so puzzled and troubled that I decided to switch him to Pixel 7 Pro instead. And that was end to all my problems or so I thought.
This year I got myself a Samsung S23 Ultra and things were going smooth until yesterday when I started facing the exact same issue. I request Samsung to look into this, be it hardware of software, please acknowledge this and fix it. (I am on One UI 6.0 Nov 2023 patch level)