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S22 Ultra signal/network problems

(Topic created on: 24-05-2022 07:56 PM)
54844 Views
krisstinel
Student
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Hi all, I got the phone last week, since then I couldn't have a decent conversation with it, signal drops all the time but I have full bars, Internet drops in the same time, I cannot listen to a full song on YT, if I'm on Bluetooth with the headsets, Bluetooth connection drops too, basically I have all the problems that are being reported all over Internet with this phone. Airplane mode/restart fix it for a while then it happens again. The rest of the phone is really realty great, I still vahe time till the end of the month to switch to a different phone but I really hope I'll keep this one. Is there any news that this will be fixed by an update or the phone is just rubbish and there's no hope? Cheers

P.S. even now when I tried to post this I lost the connection
76 REPLIES 76
McDogs
Apprentice
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O2 did not even argue in the end and admitted a lot of S22 Ultra's are going back to them each week. I decided to go for the Google PIxel 7 Pro instead and that's oout of stock due to how many they are having to swap over. Such as shame as I love the phone and it has an amazing camera. Wish I had never sold my Huawei P30 Pro now as that was flawless.

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Members_3xVhKUM
Student
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Same problem here, just bought an S22+ 3 weeks ago and every time I call the other side complains my connection is really bad, but I can hear them clearly. I put the same SIM card on my S7 and works like a charm. 

Called tech support and they asked me if I was blocking the mic....or to do network reset, or to reset the full phone. 

The phone is useless if people cant hear you. Such an expensive phone for nothing.

I'm using both sims, one is with 3 and the other with Truphone. Today I swaped the sim1 to Truephone and was able to call fine. I will keep this for some time and see if I get the same issue.

I guess is time to explore other brands

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rachiu
Apprentice
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Hi

I have the exact same issues.i really regret buying this phone s22 ultra.i had a p30 pro and thst phone when i had VoLTE activated it forced my phone in 4G...this brick stays mostly in 3G H..not even H+.trust me..the signal in the area is not an issue

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McDogs
Apprentice
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Well, I now have my Google 7 Pro, same sim, same network, same location and no problems at all with signal or data lose - That speaks volumes!

zagoni
First Poster
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Hi
I have a s22 ultra and so does the wife iam on Vodafone and she's on o2 and we both have problems with Internet access and speed using mobile data. We even find that the WiFi connection drops out. Does anyone else have problems with the WiFi connection
Michal_D
Student
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Hi guys,

so I am also in the same situation, I've got my S22 (not ultra, just regular one) few months ago and recently I am facing the same issue as you. My 5G and 4G signal is dropping, sometimes I can't call anyone or they can't call me. When this happen and I dial in someone , the phone is just silent. Mobile data are also unstable, but that's understandable as the mobile signal is lost. Strange is that I didn't have this problem since the beginning as I've got my new phone, it's stared roughly 2 months after. Maybe it's related to some update, maybe not but it's really annoying and the phone is not usable.

I did network reset couple of minutes ago and it seems it helped. I will monitor it and let you know.

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mark149
Journeyman
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I have the same phone and am thinking that's the only way also. 

mark149
Journeyman
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Same problem here.    I was going to try a one month verizon payed plan just to see what happens. 

mark149
Journeyman
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I am here with the same problem.   I want them to take back my phone and my temper may get me in trouble tomm when i know they won't.  Its been nice knowing you.  

mark149
Journeyman
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Band selection app no longer works .   So that's out.