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S22 Ultra screen burn after most recent update

(Topic created on: 08-02-2024 11:52 AM)
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tizercat
Apprentice
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I installed the most recent software update on my Galaxy s22 Ultra today 8th February 2024, after I kept putting it off since it was rolled out. When my phone restarted after the installation, the screen burn appeared. Is there a fix for this? I wish I never installed the update now.








1 Solution


Accepted Solutions
Solution
Glenntech
Samsung Members Star ★
Options
wiping the Partition Cashe before a reset
Wiping the Partition Cashe clears out a lot of old or corrupted information that can cause issues

Follow the steps below. You must follow every step and you should be done in about a minute

Turn off your phone.

Connect your phone with a USB cable
to PC or another Samsung mobile

You will see the charging icon on your screen.
Wait till it shows charging with battery percentage.

Next, press and hold the Volume up and Side key simultaneously.
You can press the volume up button just before the Side key.
The Samsung Logo followed by
Samsung Galaxy appears on the
screen.

At this point, release the keys
Phone will boot into Android Recovery mode

In Android recovery mode, using Volume keys, choose "Wipe Cache
Partition" .
Use the power button to accept that.
You will then see its cleared.

You can also go into repair apps before going into rebooting

Then the top option, reboot phone.
Press the power button to reboot the phone and then sign in normally

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10 REPLIES 10
Glenntech
Samsung Members Star ★
Options
Screen burn happens when something is used regularly over a long period of time. Like maps, for example. Used daily for a few months or more.
If something is showing up right after the update, it could be something software related.
Hard to know without seeing it

Try wiping the Partition Cashe while you are in recovery mode. Repair Apps as well
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tizercat
Apprentice
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It has to be related to the software update though because it wasn't there before I installed it.
tizercat
Apprentice
Options
More noticeable on a lighter background and it shows mostly on the notification bar at the top. Here you can see the burn when I'm in Samsung notes. It's worse than the screenshot shows.1707394314473_1707394314459_0.jpg
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Glenntech
Samsung Members Star ★
Options
Screen shot won't show anything.
Try the two things I suggested and see how you get on.
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Solution
Glenntech
Samsung Members Star ★
Options
wiping the Partition Cashe before a reset
Wiping the Partition Cashe clears out a lot of old or corrupted information that can cause issues

Follow the steps below. You must follow every step and you should be done in about a minute

Turn off your phone.

Connect your phone with a USB cable
to PC or another Samsung mobile

You will see the charging icon on your screen.
Wait till it shows charging with battery percentage.

Next, press and hold the Volume up and Side key simultaneously.
You can press the volume up button just before the Side key.
The Samsung Logo followed by
Samsung Galaxy appears on the
screen.

At this point, release the keys
Phone will boot into Android Recovery mode

In Android recovery mode, using Volume keys, choose "Wipe Cache
Partition" .
Use the power button to accept that.
You will then see its cleared.

You can also go into repair apps before going into rebooting

Then the top option, reboot phone.
Press the power button to reboot the phone and then sign in normally
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tizercat
Apprentice
Options
Thanks that worked!
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Sharkkeeper
Student
Options

Thank you so much it worked for me 2 😊👍🏼

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XxTKxX
Apprentice
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This unfortunately hasn't worked for me. I've also restarted the phone a few times and cleared the cache 3 times, still stuck with intense and noticable burn in.

Members_OEu3ZcL
Student
Options

same problem, solved only with factory reset 🙄