Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

s22 ultra problem

(Topic created on: 06-05-2023 11:24 PM)
834 Views
Ahmed mohamed
Student
Options

hi all

My phone received an update, and when I rebooted, a message appeared to me that I could not use the phone and to communicate with support. When I contacted support, they were unable to solve the problem, and they told me this is a problem that had not occurred before, and we cannot help you. You can imagine that the company that manufactured the phone cannot fix it, and they asked me Return it to the seller, and when I inquired about the problem, they said that we cannot tell you, but we cannot solve it, and this in itself is a disgrace to Samsung, which manufactured it and cannot repair it, as if the phone had come from another planet. Please help. Attached is a picture in the message.
 
Ahmedmohamed_0-1683411715849.png

 

WhatsApp Image 2023-04-23 at 01.09.23.jpeg
0 Likes
4 REPLIES 4
Bhadreshsiddhpura
Journeyman
Options
Looks like the phone is locked model
pukisCatos
Voyager
Options
Ouch
BandOfBrothers
Samsung Members Star ★★
Options

@Ahmed mohamed 

Where did you purchase the phone from ?


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Ahmed mohamed
Student
Options

From noon egypt the device was normal until the phone updated then that message appeared