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Original topic:

s22 ultra problem

(Topic created on: 07-05-2023 08:29 AM)
Ahmed mohamed
First Poster
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hi all

My phone received an update, and when I rebooted, a message appeared to me that I could not use the phone and to communicate with support. When I contacted support, they were unable to solve the problem, and they told me this is a problem that had not occurred before, and we cannot help you. You can imagine that the company that manufactured the phone cannot fix it, and they asked me Return it to the seller, and when I inquired about the problem, they said that we cannot tell you, but we cannot solve it, and this in itself is a disgrace to Samsung, which manufactured it and cannot repair it, as if the phone had come from another planet. Please help. Attached is a picture in the message.
 
Ahmedmohamed_0-1683411715849.png

 

WhatsApp Image 2023-04-23 at 01.09.23.jpeg
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4 REPLIES 4
Bhadreshsiddhpura
Journeyman
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Looks like the phone is locked model
pukisCatos
Pathfinder
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Ouch
BandOfBrothers
Samsung Members Star ★★
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@Ahmed mohamed 

Where did you purchase the phone from ?


Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Ahmed mohamed
First Poster
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From noon egypt the device was normal until the phone updated then that message appeared